Urban Connect Trading LLC (referred to as “Urban Connect”, “we” or “us”), specializes in providing top-tier commercial flooring and furniture from manufacturers in Asia and Europe, offering solutions that is affordable and functional.
This privacy policy (“Policy”) describes the privacy practices for Urban Connect, www.urbanconnect.ae (“Website”) and outlines in which manner Personal Data of users (“Customers”, “you”) is collected, stored, disclosed through the Website and secured against misuse. It further identifies how users can correct any inaccuracies in the Personal Data provided.
By using the website, Urban Connect services (together “Urban Connect Services”, “Services” or “Our Services”), you are consenting to the collection and processing of your Personal Data described in this Policy.
For the purpose of this Policy “Personal Data” shall mean any data relating to an identified natural person, or one who can be identified directly or indirectly by way of linking data, using identifiers such as name, email id, phone number, voice, picture, identification number, online identifier, geographic location, or one or more special features that express the physical, psychological, economic, cultural or social identity of such person or any other data stated under this Policy.
When you access our website, you may voluntarily provide us with various types of personal information through forms, or by creating account with us. This could include personal details such as:
First and Last Names
Mobile Phone Numbers
Email Addresses
Other Relevant Personal Information
Purpose of Collection:
1: General inquiries about our products, services and respond to inquiries
2: Maintaining accurate records of products and services provided
3: Ensuring compliance with legal and regulatory requirements
Within our organization, access to your data is limited to those persons who require access in order to provide you with Urban Connect Services, which you registered with us, to contact you, and to respond to your inquiries. Those staff members may be part of the marketing or customer support teams. Staff members only have access to Personal Data that is relevant, on a ‘need to know’ basis.
As part of our delivering and support services, there are certain circumstances where we might share your data with third parties. Below we outline these scenarios:
Partners: We may make available to you further services, products, or applications provided by partners for use on or through our Website. If you choose to use such services, products or applications, your Personal Data related to those transactions may be shared with the respective partner
Third Parties: Trusted third-party service providers may assist us in delivering products or supporting services. They may have access to personal information, but only under strict confidentiality agreements to ensure data security.
Legal Requirements: There may be situations where we are required by law to share your data. This includes complying with legal processes, responding to requests from public and government authorities, or other legal obligations such as reporting to regulatory bodies.
We retain the necessary information collected from you as long as you are a customer of Urban Connect, for the following purposes:
1: To Facilitate Website Usage: This includes information required to use our Websites effectively.
2: Communication Preferences: To respect your choices and prevent communication if you’ve opted out.
3: Safety and Compliance: For detecting and preventing abuse of our Websites, illegal activities, and breaches of our Terms and Conditions.
4: Legal Obligations: To comply with applicable legal, tax, regulatory, or accounting requirements.
The duration of data retention varies based on the type of data, our legal obligations, and the necessity of the data for the purposes mentioned. We adhere to the principle of data minimization, ensuring that only data essential for these purposes is retained.
We implement a variety of administrative, managerial, and technical security measures to help protect your Personal Data. Our Company has various internal control standards which relate specifically to the handling of Personal Data. These include certain controls to help safeguard the Personal Data we collect online. Our employees are trained to understand and comply with these controls and we communicate our Policy practices and guidelines to our employees. However, while we strive to protect your Personal Data, you must also take steps to protect your Personal Data. We urge you to take every precaution to protect your Personal Data while you are on the internet.
You have certain rights regarding your data we collect which includes:
Our website is not directed to minors under the age of eighteen and we do not knowingly collect personally identifiable information from minors or distribute such information to third parties. We screen users who wish to provide personal information in order to prevent minors from providing such information. If we become aware of having inadvertently received personally identifiable information from a minor, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from minors.
Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every website you visit.
Third parties are under no obligation to comply with our Policy with respect to Personal Data that you provide directly to those third parties or that those third parties collect for themselves. We do not control the third-party websites that may be accessible through our Website. Thus, this Policy does not apply to any information you provide to third-party websites or gathered by the third parties that operate them.
We may update our Policy from time to time. We will notify you of any changes by posting the new Policy on the Website. If we make any material change/s to the Policy we will notify you via email, through a notification posted on Urban Connect Services, or as required by applicable law. You can see the latest version of the Policy by checking the date at the bottom of the Website. You are advised to review this Policy periodically for any changes. Changes to this Privacy Policy are effective from when they are posted on the Website.
If you have any questions about this Policy, you can contact us at info@urbanconnect.ae
